Thank you for visiting and shopping at Giannis Collection.
All orders are processed within 2–3 business days of receipt. If experiencing a high volume of orders shipments may be slightly delayed.
Shipping charges for your order will be calculated and displayed at checkout. Shipped via USPS 7-10 business days. You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.
Giannis Collection ships to addresses within the US, US Territories, and APO/FPO/DPO addresses. We currently do not ship outside the continental US.
Giannis Collection is not liable for any products damaged or lost during shipping. However, we truly want you to be satisfied so If you received your order damaged or you're unable to locate your package, please email email@example.com so that we may file a claim with the shipment carrier and get you a replacement.
We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address by the USPS. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded. Giannis Collection will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.
If you didn’t receive your order, but the shipping carrier has reported that it was delivered, please let us know as soon as possible: Email us at firstname.lastname@example.org